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Curating the Perfect Coffee Experience: The Story of NOC

14 MAR 2019

NOC is an acronym that stands for ‘Not Only Coffee.’ We believe that for an eatery to succeed, it takes far more than just tasty food and beverages. The formula for success includes exceptional customer service, a service-oriented mindset, thoughtful interior design, cleanliness, and numerous other factors. All of these elements contribute to the core values of NOC, a coffee brand that strives to offer more than just good coffee – we aim to provide the best overall experience of ‘Not Only Coffee,’ encompassing food, ambiance, and service.

NOC can also be interpreted as other acronyms, such as ‘No Other Choice.’ This reflects our goal of creating a coffee experience so exceptional that customers will have no other option but to choose us. Additionally, ‘No Other Colour’ represents our intentional use of simple, clean colors in our spaces and tableware, allowing the vibrancy of our coffee, food, and staff to take center stage.

The inspiration behind NOC’s ethos comes from our team – a group of baristas and chefs with an average age of 25. As a young, energetic, and innovative group, we are motivated to try new things and continually improve, enabling us to curate the best possible NOC experience.

Designed for an Elevated Experience

We believe design is about more than just aesthetics; it should also convey an ethos and shape how people interact with a brand. NOC’s palette of white, light wood, and light concrete was carefully selected to create a pure, undistracted cafe environment, allowing our customers to fully immerse themselves in the fine coffee and food we offer.

To achieve this vision, we have meticulously considered every detail, from our state-of-the-art bean roasting process to our coffee brewing methods and even the products we stock in the bathroom. By curating this minimalist environment, we aim to remove distractions and allow our customers to truly enjoy the NOC experience.

Hong Kong is an internationally connected city, and local coffee shops are often at the forefront of adopting new technologies and innovative brewing methods. This means our customers have the opportunity to taste a wide variety of expertly prepared coffees.

We want our customers to enjoy not just the coffee, but the complete NOC experience, including our service, space design, and even our choice of music. We believe each of these factors contributes to the customer’s perception of their cup of coffee. Our goal is to strike the right balance, where our baristas are friendly but not overbearing.

Currently, we operate several locations across Hong Kong Island. In addition to our curated coffee and food offerings, we also have our own line of merchandise and roast our own coffee beans in our Roastery, providing a truly comprehensive coffee experience.

Sustainability at the Forefront

Recognizing the environmental crisis, we believe that all businesses, both large and small, have a responsibility to raise awareness and encourage more sustainable consumption patterns. As a young brand, NOC has taken the initiative to source all our disposable items from biodegradable materials, with the long-term vision of becoming a zero-plastic store. We also encourage our customers to reduce single-use plastics by offering a 10% discount on any beverage when they bring their own cups, whether one of the beautiful variations we sell or their own.

It’s all part of our longer term vision to become a completely zero plastic store.